Pierre Le Minh Hien
BSc Hospitality Management
Walking the line
HELP University is best known for the study of psychology and business, and has not yet developed a name for its hospitality management course. However, the lecturers in the hospitality department are very inspiring and I decided to sign up for the course. Looking back, I made the right choice for every activity and study trip that I joined proved most enjoyable and fruitful in terms of the knowledge I gained. In addition, the lecturers were very helpful and provided support for all my learning in the faculty.
I was an intern at Le Meridien Hotel Kuala Lumpur and Dome Marketing Sdn Bhd. My experiences came from both the hospitality background and marketing field.
My company and job
Marriott International is one of the largest hotel chains in the world. They own up to 4,000 hotels around the globe that is built in the ‘spirit to serve’. JW Marriott Hanoi Hotel is a young child in this huge organisation. The soft launch was in October 2013 with 450 rooms and 2,400 sqm dedicated to events and catering. My responsibilities include dealing with group sales, catering sales, pop-up events, promotions and other events organised at the hotel.
The best and worst bits
The best part about working at the Marriott is their policy which is to ‘Put People First’. Indeed, I too believe in this as the personal touch is important and I feel at home here.
My happiest moment at work
On 23rd March I organised One Wedding Fair for the JW Marriott Hanoi Hotel and it was a resounding success.
Getting the job
Well, it’s important that you know what you are doing and where you stand when searching for a job. My worst fear of going for job interviews was the inability to fully develop and present my character and skills, but surprisingly after my graduation, I realised that I had actually developed my essential skills in person. Being professional and knowledgeable helped me succeed in getting the job at JW Marriott.
I am not the only one saying this; there are seniors and juniors from the hospitality department with many inspiring success stories to tell. But it’s the journey that you need to walk through so you can get to the end results. Do not worry about getting a job: like everyone else, it is the experience that’s important.